The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Autor Joseph Michelli
16 iul 2008
Hardback
Preț: 155.79 lei
3-5 săpt. | 6-10 zile
Cărți de Joseph Michelli
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Autor Joseph Michelli
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Preț: 163.30 lei 201.98 lei
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Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
Autor Joseph Michelli
16 dec 2013
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The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
Autor Joseph Michelli
16 noi 2011
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Preț: 218.36 lei 266.11 lei
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Autor Joseph Michelli
16 dec 2015
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Preț: 232.35 lei 283.02 lei
43-49 zile | 6-10 zile
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Leading the Starbucks Way (PB)
Autor Joseph Michelli
27 oct 2023
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Preț: 144.26 lei
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Autor John Yokoyama et al.
4 aug 2004
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Preț: 217.04 lei
6-8 săpt.
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
Autor Joseph Michelli
16 iun 2011
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Preț: 219.97 lei 267.10 lei
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