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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market

Autor John Yokoyama, Joseph Michelli
en Limba Engleză Hardback – 4 aug 2004 – vârsta de la 13 ani
"You can energize your people and delight your customers by modeling the fabulous ideas that come from the World Famous Pike Place Fish Market." -- Ken Blanchard, co-author of The One Minute Manager In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.
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Specificații

ISBN-13: 9781401300616
ISBN-10: 1401300618
Pagini: 176
Dimensiuni: 140 x 210 x 13 mm
Greutate: 0.3 kg
Editura: Little Brown
Colecția Hachette Books
Locul publicării:London, United Kingdom