Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Autor Joseph Michelli
16 dec 2015
Hardback
Preț: 232.35 lei 283.02 lei
44-50 zile | 4-10 zile
-18%
Cărți de Joseph Michelli
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
Autor Joseph Michelli
16 iun 2011
Hardback
Preț: 219.97 lei 267.10 lei
44-50 zile
-18%
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
Autor Joseph Michelli
16 noi 2011
Hardback
Preț: 218.36 lei 266.11 lei
44-50 zile
-18%
When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Autor John Yokoyama et al.
4 aug 2004
Hardback
Preț: 221.03 lei
6-8 săpt.
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Autor Joseph Michelli
16 iul 2008
Hardback
Preț: 164.31 lei 202.62 lei
23-29 zile | 4-10 zile
-19%
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Autor Joseph Michelli
16 sep 2006
Hardback
Preț: 163.30 lei 201.98 lei
23-29 zile | 4-10 zile
-19%
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
Autor Joseph Michelli
16 dec 2013
Hardback
Preț: 142.21 lei
23-29 zile | 4-10 zile
Leading the Starbucks Way (PB)
Autor Joseph Michelli
27 oct 2023
Paperback
Preț: 145.43 lei 168.48 lei
44-50 zile
-14%