Leading the Starbucks Way (PB) Autor Joseph Michelli 27 oct 2023 Paperback Preț: 147.31 lei 168.15 lei 40-51 zile -12%
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People Autor Joseph Michelli 16 dec 2013 Hardback Preț: 142.57 lei 22-36 zile | 5-11 zile
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Autor Joseph Michelli 16 sep 2006 Hardback Preț: 165.43 lei 202.35 lei 19-30 zile | 5-11 zile -18%
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company Autor Joseph Michelli 16 iul 2008 Hardback Preț: 167.58 lei 203.74 lei 19-30 zile | 5-11 zile -18%
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW Autor Joseph Michelli 16 noi 2011 Hardback Preț: 218.36 lei 266.11 lei 40-51 zile -18%
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System Autor Joseph Michelli 16 iun 2011 Hardback Preț: 219.97 lei 267.10 lei 40-51 zile -18%
When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market Autor John Yokoyama et al. 4 aug 2004 Hardback Preț: 225.65 lei 43-57 zile
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Autor Joseph Michelli 16 dec 2015 Hardback Preț: 234.35 lei 281.88 lei 40-51 zile | 5-11 zile -17%