Sales Support Operations: How to Use Artificial Intelligence and Digitization Applications to Improve Processes
Autor James Martinen Limba Engleză Paperback – 28 mai 2026
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Specificații
ISBN-13: 9781041130246
ISBN-10: 1041130244
Pagini: 288
Ilustrații: 86
Dimensiuni: 178 x 254 mm
Ediția:1
Editura: Taylor & Francis
Colecția Productivity Press
Locul publicării:Oxford, United Kingdom
ISBN-10: 1041130244
Pagini: 288
Ilustrații: 86
Dimensiuni: 178 x 254 mm
Ediția:1
Editura: Taylor & Francis
Colecția Productivity Press
Locul publicării:Oxford, United Kingdom
Public țintă
Professional Practice & DevelopmentCuprins
Chapter 1: Sales Operations Chapter 2: Artificial Intelligence in Sales Chapter 3: Analyzing the Sales Process Chapter 4: Implementing Solutions Chapter 5: Transforming Sales Operations Conclusion
Notă biografică
James William Martin is an accomplished author and management consultant with over three decades of expertise in teaching, training, course design, and writing. Worked with 30+ leading organizations worldwide to drive operational excellence including Dell Technology’s Sales Operation Process Engineering Team. He has trained thousands of executives and practitioners across diverse industries, spanning continents—from Japan and Korea to Europe and North America in Six Sigma, Lean, and Supply Chain methodologies. He has worked on engineering solutions, shaping leaders, and transforming organizations. Martin's educational background includes an MS in Mechanical Engineering, an MBA, and a BS in Industrial Engineering. He has served as a Graduate Instructor at Providence College for 19 years, teaching Operations Management, Operations Research, and Economic and Financial Forecasting. He has authored several books on process improvement.
Descriere
This book helps sales professionals, support teams, process improvement experts, and internal consultants reduce operational complexity to improve sales operations.