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The Theory of Culture-Specific Total Quality Management de Carlos Noronha

The Theory of Culture-Specific Total Quality Management

Autor Carlos Noronha
en Limba Engleză Paperback – 2002
This volume is the first to show the influence that culture has on the success of TQM, and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book will be compelling reading for students, researchers and professionals concerned with cultural diversity and alternative approaches to TQM.
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Specificații

ISBN-13: 9781349432509
ISBN-10: 1349432504
Pagini: 164
Ilustrații: XIV, 164 p.
Dimensiuni: 140 x 216 x 10 mm
Greutate: 0.24 kg
Ediția:Softcover Reprint of the Original 1st 2002 edition
Editura: Palgrave Macmillan UK
Locul publicării:London, United Kingdom

Cuprins

Introduction Quality and TQM Values, Culture, Chinese Cultural Values The Theory of Culture-Specific TQM Research Methodology Data Analysis and Results Case Studies Summary & Conclusion

Notă biografică

CARLOS NORONHA teaches at the University of Macau. He has a PhD from the University of Sheffield. His research focuses on the influence of culture on organisations and management with a special emphasis on total quality management.