Teleselling
Autor James D Porterfielden Limba Engleză Paperback – 12 apr 1996
Fully updated to reflect the latest research about what really works for telesellers, Teleselling is packed with examples, tips, and exercises that will help you:
- Design your own successful selling plan based on your strengths and abilities
- Establish a call strategy
- Capture--and keep--a customer's undivided attention
- Develop techniques to improve your listening skills
- Decide when and how to ask for the order
- Close the deal
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Specificații
ISBN-13: 9780471115670
ISBN-10: 0471115673
Pagini: 240
Dimensiuni: 191 x 235 x 13 mm
Greutate: 0.46 kg
Ediția:2nd Revised edition
Editura: Wiley
Locul publicării:Hoboken, United States
ISBN-10: 0471115673
Pagini: 240
Dimensiuni: 191 x 235 x 13 mm
Greutate: 0.46 kg
Ediția:2nd Revised edition
Editura: Wiley
Locul publicării:Hoboken, United States
Public țintă
Telemarketers, Corporate Trainers.Descriere
Maximize your effectiveness over the phone. Here is a, detailed selling system with all the techniques needed to grab the listener's attention over the phone-and avoid that awful click in the ear. Readers will discover how to determine product benefits and use this knowledge to sell.