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Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality de Stanislav Ivanov

Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality

Autor Stanislav Ivanov, Craig Webster
en Limba Engleză Hardback – 13 oct 2019
Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries.
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Specificații

ISBN-13: 9781787566880
ISBN-10: 1787566889
Pagini: 296
Dimensiuni: 167 x 235 x 25 mm
Greutate: 0.54 kg
Editura: Emerald Publishing

Notă biografică

Stanislav Ivanov is Professor and Vice Rector (Research) at Varna University of Management, Bulgaria. He is the Founder and Editor-in-chief of the European Journal of Tourism Research and serves in the Editorial boards of over 30 other journals. Alongside publications in multiple academic journals, such as Tourism Management and Tourism Economics, he is also the author of Hotel Revenue Management: From Theory to Practice (2014).Craig Webster is an Associate Professor in the Department of Management at Ball State University, USA. His research interests include the political economy of tourism, public opinion analysis, and human rights. He is the Editor-in-Chief of Tourism Today, has published in numerous international peer-reviewed journals, and is the co-editor of Future Tourism: Political, Social, and Economic Challenges (2012).