Leading the Starbucks Way (PB) Autor Joseph Michelli 27 oct 2023 Paperback Preț: 139.92 lei 162.84 lei 40-51 zile -14%
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People Autor Joseph Michelli 16 dec 2013 Hardback Preț: 120.21 lei 137.91 lei 19-30 zile | 5-11 zile -13%
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW Autor Joseph Michelli 16 noi 2011 Hardback Preț: 216.57 lei 265.92 lei 40-51 zile -19%
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System Autor Joseph Michelli 16 iun 2011 Hardback Preț: 218.18 lei 266.93 lei 40-51 zile -18%
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company Autor Joseph Michelli 16 iul 2008 Hardback Preț: 131.49 lei 151.25 lei 19-30 zile | 5-11 zile -13%
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Autor Joseph Michelli 16 sep 2006 Hardback Preț: 129.29 lei 149.92 lei 19-30 zile | 5-11 zile -14%