Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Autor Joseph Michelli
16 dec 2015
Hardback
Preț: 234.35 lei 281.88 lei
44-50 zile | 4-10 zile
-17%
Cărți de Joseph Michelli
When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Autor John Yokoyama et al.
4 aug 2004
Hardback
Preț: 188.22 lei
3-5 săpt.
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
Autor Joseph Michelli
16 iun 2011
Hardback
Preț: 229.74 lei 276.49 lei
44-50 zile
-17%
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
Autor Joseph Michelli
16 noi 2011
Hardback
Preț: 218.36 lei 266.11 lei
44-50 zile
-18%
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Autor Joseph Michelli
16 iul 2008
Hardback
Preț: 171.61 lei 206.59 lei
23-29 zile | 4-10 zile
-17%
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Autor Joseph Michelli
16 sep 2006
Hardback
Preț: 165.43 lei 202.35 lei
23-29 zile | 4-10 zile
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Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
Autor Joseph Michelli
16 dec 2013
Hardback
Preț: 142.95 lei
3-5 săpt. | 4-10 zile