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Insiders Know-How

Autor Kizzi Nkwocha
en Limba Engleză Paperback
The essential guide for all customer service professionals. Written by industry thought-leaders from all over the world, this valuable resource delivers a comprehensive blueprint for any organization wishing to excel in customer services. Filled with pages of practical jargon-free advice, Insiders Know-How: Customer Service redefines customer service and sets a new benchmark for the industry. This book is sponsored by The SME Shop at www.thesmeshop.com
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Specificații

ISBN-13: 9781477518571
ISBN-10: 1477518576
Pagini: 120
Dimensiuni: 216 x 279 x 6 mm
Greutate: 0.3 kg
Editura: CREATESPACE