Updated and now available in paperback, this highly successful training guide includes original contributions from leading training and development specialists. It has proved to be invaluable to newly appointed trainers and more experienced practitioners alike and is particularly suitable for students of the professional bodies' Certificate in Training and Development. The book is arranged in three sections dealing with:

• Diagnosis - techniques of investigation and analysis, including the analysis of organizational training needs and the identification of learning blockages.


• Implementation - writing training objectives, evaluating training, designing training and open and distance learning.


• Strategy - administration, national training policies and employee development and integrating training within the organization.

For the second edition, a new chapter has been added addressing the role of training within the context of the wider organization, including the introduction of the Investors in People standard. The book also contains many more examples and illustrations from the training world, including sample appraisal forms, induction programmes, individual development plans and evaluation forms.