Effective Complaint Management: The Business Case for Customer Satisfaction Management for Professionals Autor Bernd Stauss et al. 18 feb 2019 Hardback Preț: 569.16 lei 669.61 lei 3-5 săpt. | 7-13 zile -15%
Psychology of Gift-Giving Autor Bernd Stauss 5 ian 2023 Paperback Preț: 170.30 lei 3-5 săpt. | 7-13 zile