This is a fully revised and updated edition of Sandra Dawson's successful introductory textbook. The text is designed for students of business studies, marketing, accounting, administration and management, at undergraduate and postgraduate (especially MBA) levels. Expanded to include the growing interest in leadership, the book provides a clear, accessible framework for students to develop their understanding of organisations and the people in them. It is also relevant to those who are beginning a specialist study of organisations, particularly as it helps to bridge the gap between theory and practice.