When Things Happen at Work (Revised)

Hugh J. Finlayson is a Chartered Professional in Human Resources (CPHR) and a faculty member in the School of Business, Human Resources Management Program at the British Columbia Institute of Technology (BCIT). He is also an Affiliated Scholar with the Centre for Educational Leadership and Policy (CSELP), Faculty of Education, Simon Fraser University. His current research and teaching builds upon his 35-year career in human resource leadership and management across multiple roles, from practitioner, manager, and director to chief executive officer. Responsible for collective bargaining at the local, sectoral and provincial levels he is the author of numerous collective bargaining resource and discussion papers about collective bargaining processes, structures and practices, negotiator professional development initiatives, and the comprehensive human resource practitioner's best practices resource, When Things Happen at Work: A Practitioner's Guide to People, Circumstances and What to Do Now. Hugh is an Honorary Life Member of the CPHR British Columbia & Yukon in recognition of his contribution to the field of human resources and designated a Fellow CPHR, a title that recognizes the most exceptional CPHR holders in BC and the Yukon.