This expanded and revised version of the best-sellingUniversal Methods of Designis a comprehensive reference that provides a thorough and critical presentation of 125 research methods, synthesis/analysis techniques, and research deliverables for human-centered design.

The text and accompanying photos and graphics of this classic resource are delivered in aconcise and accessible formatperfect for designers, educators, and students. Information can be easily referenced and utilized bycross-disciplinary teamsin nearly any design project.

This new, expanded edition includesupdated informationon scenarios, secondary research, territory maps, and other chapters. The addition of25 new chaptersbrings fresh relevance to the text with innovative design methods that have emerged since the first edition, such as backcasting, behavioral design, horizon scanning, and transition design.

Universal Methods of Designdistills each method down to its essence, in a format that helps design teams select and implement the most credible research methods suited to their design culture.