Reviewers are singing the praises of the life affirming and updated best selling book, The NEW Heart at Work. Rich with illuminating stories from every sector and lifestyle, this priceless treasure trove of anecdotes gives us all hope in creating workplaces where people thrive when they are appreciated. The formula for a productive workforce is simple but long forgotten encouragement, empowerment and self-esteem, and one which increases the bottom line better than any other method of management. From CEOs, executives and managers to secretaries, taxi cab drivers and bus boys self-esteem translates in every language and organization. It is time to transform our everyday lives and become more caring and observant of our fellow human beings. The NEW Heart at Work demonstrates that one person can cause miracles to occur generating a ripple effect. You will be fascinated reading insights from well-known personalities like Nelson Mandela, Mother Teresa, Oprah, Cal Ripken, Jr. and Carol Realini and inspired by those less known but equally as powerful."