The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services
Editat de Réjean Savard et al.
23 sep 2005
Hardback
Preț: 1409.27 lei 1830.21 lei
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Cărți de Sueli Mara Soares Pinto Ferreira
The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services / O cliente virtual: um novo paradigma para melhorar o relacionamento entre clientes e servicos de informacao e bibliotecas / L' usager virtuel: un nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d'information / El cliente virtual: un nuevo paradigma para mejorar el relacionamento entre clientes y servicios de información y biblioteca: Satellite Meeting Sao Paulo, Brazil, August 18-20,2004 / Reuniao Satélite Sao Paulo, Brasil, August 18-20,2004 / Colloque Satellite, Sao Paulo, Brasil, August 18-20,2004 / Reunión Satélite, Sao Paulo, Brasil, August 18-20,2004
Editat de Sueli Mara Soares Pinto Ferreira et al.
31 dec 2004
Mixed media product
Preț: 1354.14 lei 1855.00 lei
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