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Successful Consulting: Teach Yourself

Autor Anna Hipkiss
en Limba Engleză Paperback – 30 apr 2010
Is this the right book for me?

If you are a consultant in any field, working for any size organisation from 'one man and his dog' to a massive multinational, or thinking of moving into consultation, then this is the book for you! Coverage includes:

·What makes a successful consultant
·Setting a clear vision
·Assessing resources
·How to write reports and give presentations
·Building up your customer facing skills
·Dealing with difficult clients
·Balancing your work with the rest of your life.

Containing lots of practical advice, this book also features interviews with successful consultants who have a wealth of experience to share. Written in an accessible style, it will give you the confidence to shine in consultancy.

Successful Consulting includes:

Chapter 1: What do you want from this?
Chapter 2: Consulting excellence at work
Chapter 3: What makes a successful consultant
Chapter 4: Setting a clear vision
Chapter 5: Bringing power to your aim
Chapter 6: Assessing your resources
Chapter 7: Tools to make it happen
Chapter 8: Client project management
Chapter 9: Managing client expectations
Chapter 10: Avoiding project pitfalls
Chapter 11: Image
Chapter 12: Writing a client report
Chapter 13: Giving a client presentation
Chapter 14: Running a client workshop/project meeting
Chapter 15: Building client relationships
Chapter 16: Handling client politics
Chapter 17: Influencing and negotiation
Chapter 18: Dealing with difficult clients
Chapter 19: Dealing with internal relationships
Chapter 20: Marketing your services
Chapter 21: Starting and running your own business
Chapter 22: Balancing your work with the rest of your life
Chapter 23: Going forward

Learn effortlessly with a new easy-to-read page design and added features:

Not got much time?
One and five-minute introductions to key principles to get you started.

Author insights

Lots of instant help with common problems and quick tips for success, based on the author's many years of experience.

Test yourself

Tests in the book and online to keep track of your progress.

Extend your knowledge
Extra online articles to give you a richer understanding of consulting.

Five things to remember
Quick refreshers to help you remember the key facts.

Try this
Innovative exercises illustrate what you've learnt and how to use it.
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Specificații

ISBN-13: 9781444100631
ISBN-10: 1444100637
Pagini: 336
Dimensiuni: 128 x 196 x 24 mm
Greutate: 0.26 kg
Editura: John Murray Press
Colecția Teach Yourself
Locul publicării:London, United Kingdom

Cuprins

  • : Chapter  1  What do you want from this book?
  • : Why this book is different
  • : Using this book as a self employed consultant
  • : Using this book as a corporate consultant
  • Chapter: 2 Consulting excellence at work
  • : Voices of three successful consultants
  • : Common success factors
  • Chapter 3: What makes a successful consultant?
  • : Putting yourself in the client’s place
  • : Client concerns when hiring
  • : The worst sins a consultant can commit
  • : Definitions of success
  • Chapter 4: Setting a clear vision
  • : The power of belief
  • : Creating a compelling goal
  • : Testing your outcome
  • Chapter 5: Bringing power to your aim
  • : Will I really achieve my outcome?
  • : Finding your commitment strategy
  • : Moving from thinking to making it happen
  • Chapter 6: Assessing your resources
  • : Do you value what you already have?
  • : Do you treasure your resources?
  • : Do you know what you are good at and how to increase your choices?
  • : Obtaining feedback
  • : Receiving feedback
  • : Chapter 7 Tools to make it happen
  • : Acting as if
  • : Using positive energy
  • : Check your language
  • : Sight, sound or feelings?
  • : Knowing your learning style
  • : Taking the best from role models
  • : Finding good mentors
  • : Chapter 8 Client Project Management
  • : The Project Manager
  • : Scoping the Project
  • : Setting the Specification
  • : Creating the Project Framework
  • : Chapter 9 Managing Client Expectations
  • : Over commitment
  • : Project Delays
  • : Meeting Deadlines
  • : Handling Client Delays
  • : Agreeing Completion
  • : Chapter 10 Avoiding project pitfalls
  • : Agreeing the specification
  • : Contract renegotiation
  • : Contract cover
  • : Reading the signs
  • : Prevention plan
  • : Chapter 11 Image
  • : What is image?
  • : Matching the client
  • : The image consultant’s view
  • : Image from the inside
  • : Chapter 12 Writing a client report
  • : Your attitude to report writing
  • : An easy method
  • : Your readers
  • : Structure
  • : Mind maps
  • : Chapter 13 Giving a client presentation
  • : Dealing with nerves
  • : Knowing your audience
  • : Style of delivery
  • : Use of language
  • : Creating images
  • : Structuring content
  • : Getting good feedback
  • : Chapter 14 Running A Client Workshop / Project Meeting
  • : Assembling the right people
  • : Briefing the essentials
  • : Facilitating a discussion
  • : Dealing with awkward questions
  • : Winning commitment
  • : Chapter 15 Building Client Relationships
  • : Listening
  • : Creating rapport
  • : Filters and styles
  • : Chapter 16 Handling client politics
  • : Political structure
  • : Political intelligence
  • Chapter 17 Influencing: & Negotiation
  • : Elements of influence
  • : The win/win approach to negotiation
  • : The other party’s interests
  • : Chapter 18 Dealing with difficult clients
  • : Insecure
  • : Angry
  • : Obstructive
  • : Antagonistic
  • : Abusive
  • : Chapter 19 Dealing with internal relationships
  • : Working alone on site
  • : Working in a team
  • : Working with other contractors
  • : Chapter 20 Marketing Your Services
  • : What are you selling?
  • : The lure of the brochure
  • : The value of personal contacts
  • : Review of marketing tools
  • : Chapter 21 Starting & Running Your Own Business
  • : Three success stories
  • : Critical success factors in running a consulting business
  • : Start-up case histories
  • : Finance, tax and legal status
  • : Choosing an accountant
  • : Minimising set up costs
  • : Setting fee levels
  • Chapter 22: Balancing your work with the rest of your life
  • : Recognising the pressures of your role
  • : Pushing back on clients
  • : Creating personal balance
  • : Analysing your time
  • : Chapter 23 Going Forward
  • : Key messages to take with you
  • : References
  • : Index