Selling Transformed

Chapter - 00: Introduction; Chapter - 01: How history informs current sales practice; Chapter - 02: Sales psychology and the pressure of time; Chapter - 03: Changing sources of competitive advantage require a new selling paradigm; Chapter - 04: A new paradigm of selling based on values - the research journey; Chapter - 05: Values creating a positive or negative selling experience; Chapter - 06: Values that are an antecedent to trust; Chapter - 07: Principle one - the value of authenticity; Chapter - 08: Principle two - the value of client-centricity; Chapter - 09: Principle three - the value of proactive creativity; Chapter - 10: Principle four - the value of tactful audacity; Chapter - 11: Royal Caribbean International case study: turning a potential disaster into an opportunity; Chapter - 12: The role of leadership in transforming sales; Chapter - 13: Looking to the future;

Dr Philip Squire is CEO of Consalia, a sales consulting group. Based in Surrey, UK, he has for over 20 years provided sales consulting education services and training to brands including Apple, AT&T, Ford, Hertz, HP, Pirelli, Royal Caribbean, SAP and Zurich Financial Services. He is a subject matter expert for the UK Trail Blazer undergraduate apprenticeship sales degrees and is co-founder of the International Journal of Sales Transformation.