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Retailing in the Twenty-First Century 2nd Edition

Autor Jay Diamond, Sheri Litt
en Limba Engleză Hardback – 23 mar 2009
Retailing in the Twenty-First Century introduces students to the field of retailing with the most current retailing principles and practices. This comprehensive text covers such current shifts as retailers expanding into overseas markets and others repositioning themselves to respond to the latest merchandising and management trends. More and more retailers are reconsidering their customer bases and are focusing on multicultural consumer segments instead of merely relying on the "one size fits all" philosophy of the past. It is vital that both those already in the field and students who will soon enter the field be aware of the retailing principles and practices covered in this textbook.
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Specificații

ISBN-13: 9781563677052
ISBN-10: 1563677059
Pagini: 508
Ilustrații: Full colour + illustrations
Dimensiuni: 221 x 286 x 32 mm
Greutate: 1.53 kg
Ediția:2. Auflage
Editura: FAIRCHILD BOOKS
Locul publicării:New York, United States

Caracteristici

Focus features and segments highlighting specific retailers and retail-related businesses such as Joseph Abboud, Patagonia, Abercrombie & Fitch, and Zappos.com

Notă biografică

JayDiamond is ProfessorEmeritus at Nassau Community College. SheriLittis Chair of theRetailing Program at Florida Community College in Jacksonville.

Cuprins

Contents:Introduction to RetailingRetailing from Its Early Days to the PresentBrick-and-Mortar RetailingOff-Site Retailing: E-tailing, Catalogues, and Home-Shopping NetworksThe Globalization of RetailingIdentification, Analysis, and Research of Consumer GroupsMulticulturism in RetailingThe Role of Ethics in the Retail EnvironmentGoing GreenManagement and Operational ControlsHuman Resources ManagementLoss PreventionLogistical Merchandise DistributionRetail EnvironmentsLocation Analysis and SelectionDesigning the FacilityBuying and MerchandisingBuying Domestically and AbroadPrivate Labeling and Product DevelopmentThe Concepts and Mathematics of Merchandise PricingPromotion and Customer ServiceAdvertising and PromotionVisual MerchandisingCustomer Service