Cărți de Raik Stolletz

Call Center Management in der Praxis

Autor Stefan Helber et al.

26 noi 2003

Preț: 476^.22 lei 560^.26 lei

6-8 săpt.

-15%

Performance Analysis and Optimization of Inbound Call Centers

Lecture Notes in Economics and Mathematical Systems, nr. 528

Autor Raik Stolletz

17 apr 2003

Preț: 640^.49 lei 753^.52 lei

6-8 săpt.

-15%