Organizational Learning: Creating, Retaining and Transferring Knowledge

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In its updated edition, this book examines learning curves in organizations. The author gathers research in management, economics, sociology and psychology to explore ways that individuals and groups generate, share, reinforce and sometimes forget knowledge.
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ISBN-13: 9781489987150
ISBN-10: 1489987150
Pagini: 228
Dimensiuni: 155 x 235 x 12 mm
Greutate: 0.33 kg
Ediția: 2nd ed. 2013
Editura: Springer Us
Colecția Springer
Locul publicării: New York, NY, United States

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Notă biografică

Linda Argote is the David M. Kirr and Barbara A. Kirr Professor of Industrial Administration. Her teaching and research interests include organizational learning, productivity, transfer of knowledge, organizational memory, group decision-making and performance.

Textul de pe ultima copertă

Why do some organizations learn at faster rates than others? Why do organizations "forget"? Could productivity gains acquired in one part of an organization be transferred to another?   These are among the questions addressed in Organizational Learning: Creating, Retaining and Transferring Knowledge.  Since its original publication in 1999, this book has set the standard for research and analysis in the field.  This fully updated and expanded edition showcases the most current research and insights, featuring a new chapter that provides a theoretical framework for analyzing organizational learning and presents evidence about how the organizational context affects learning processes and outcomes.
Drawing from a wide array of studies across the spectrum of management, economics, sociology, and psychology, Organizational Learning explores the dynamics of learning curves in organizations, with particular emphasis on how individuals and groups generate, share, reinforce, and sometimes forget knowledge.  With an increased emphasis on service organizations, including healthcare, Linda Argote demonstrates that organizations vary dramatically in the rates at which they learn—with profound implications for productivity, performance, and managerial and strategic decision making. 


Presents state-of-the-art research on organizational learning and knowledge
Updated edition features a new chapter on theory and analysis and an increased focus on service organizations
Describes and integrates the results of research on factors explaining organizational learning curves and the persistence and transfer of productivity gains acquired through experience