Operations Management

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en Limba Engleză Carte Paperback – 14 Dec 2007
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ISBN-13: 9781844805341
ISBN-10: 1844805344
Pagini: 496
Ilustrații: col. Illustrations
Dimensiuni: 218 x 275 x 22 mm
Greutate: 1.23 kg
Ediția: New ed
Locul publicării: United Kingdom


PART ONE: INTRODUCTION TO OPERATIONS MANAGEMENT.- 1. Operations Management.- 2. Operations Performance.- 3. Operations Strategy.- PART TWO: STRUCTURAL ISSUES.- 4. Facilities.- 5. Capacity.- 6. Process Design and Technology.- 7. The Supply Network.- PART THREE: INFRASTRUCTURAL ISSUES.- 8. Planning and Control.- 9. Inventory Management.- 10. Lean Operations.- 11. Quality Management.- 12. People in Operations Management.- 13. Risk, Resilience and Recovery.- 14. Operations Improvement.- 15. Innovation in Operations Management.- PART FOUR: THE FUTURE OF OPERATIONS MANAGEMENT.- 16. Emerging Challenges in Operations.


Notă biografică

David Barnes is Head of the Department of Business Information Management and Operations at the University of Westminster Business School in London, UK. Previously, he has held lecturer posts at Royal Holloway University of London, the Open University and Thames Valley University, and has been a Visiting Research Fellow at the University of Cambridge. Prior to academia, he worked for 14 years in the process plant and building products industries in both engineering and line management positions.


  • A comprehensive companion website with videos, answers to the book's 'Try It Yourself' exercises and extensive lecturer resources
  • International case studies from both the manufacturing and service sectors, including multinational organizations and 'born global' SMEs
  • Balanced coverage of service and manufacturing sectors, with ample coverage of SMEs and 'born global' organizations
  • Well-developed pedagogical features, including a unique 'When things go wrong' feature that shows how OM failures create serious problems for real organizations
  • An employability angle, developed through an innovative video feature, showcasing interviews with operations managers
  • 'Taking it further' sections to develop your critical thinking and research skills