Essential Operations Management de Alex Hill

Essential Operations Management

Autor Alex Hill, Terry Hill

en Limba Engleză Paperback – 22 noi 2017

În contextul unei economii globale marcată de volatilitatea lanțurilor de aprovizionare și de nevoia acută de eficiență, managementul operațiunilor a încetat să fie o simplă funcție tehnică, devenind nucleul strategic al oricărei organizații. Essential Operations Management oferă rigoarea necesară pentru a naviga acest peisaj complex, propunând o sinteză între teoria academică și realitatea dură a execuției în afaceri. Găsim în această lucrare o metodologie clară, prin care autorii Alex Hill și Terry Hill transformă concepte abstracte în instrumente de lucru concrete. Apreciem în mod deosebit structura logică a volumului, care ghidează cititorul prin întregul ciclu de viață al unei operațiuni. Prima parte stabilește contextul strategic, urmată de designul serviciilor și produselor, pentru ca ulterior să se concentreze pe execuție: de la gestionarea stocurilor și a capacității, până la managementul calității. Cititorul care a aplicat ideile din Operations Management 2/e de Steve Paton va găsi aici o completare esențială, în special prin abordarea specifică axată pe 'sarcini și provocări' care pune accentul pe rolul decizional al managerului, nu doar pe procese. Deși autorii au explorat și alte zone editoriale, această lucrare reprezintă pilonul lor central de expertiză în management, distilând decenii de consultanță în sectoarele de producție și servicii. Credem că valoarea acestui manual rezidă în capacitatea de a echilibra analiza cantitativă cu perspectivele calitative, oferind o viziune unitară asupra modului în care operațiunile pot genera un avantaj competitiv sustenabil într-o piață aflată în continuă schimbare.

Citește tot Restrânge

Preț: 380^.51 lei

Preț vechi: 491^.72 lei
-23%

Puncte Express: 571

Carte disponibilă

Livrare economică 06-20 mai
Livrare express 21-25 aprilie pentru 91^.99 lei

Adaugă în coș

Wish list
Gift list
Am citit!

Adaugă în listă

Specificații

ISBN-13: 9781137526564
ISBN-10: 1137526564
Pagini: 383
Dimensiuni: 210 x 278 x 22 mm
Greutate: 0.99 kg
Ediția:2. Auflage
Editura: Bloomsbury Publishing
Locul publicării:London, United Kingdom

De ce să citești această carte

Această carte este indispensabilă pentru studenții MBA și managerii care doresc să stăpânească mecanismele operaționale ale unei afaceri. Veți învăța cum să proiectați procese eficiente, să optimizați lanțul de aprovizionare și să îmbunătățiți constant calitatea. Este un ghid pragmatic care vă oferă claritatea necesară pentru a transforma provocările logistice în rezultate financiare solide, fiind relevant atât pentru sectorul serviciilor, cât și pentru cel industrial.

Despre autor

Terry Hill este Profesor Emerit la Universitatea Oxford și o autoritate internațională recunoscută în strategia operațională, având o carieră vastă în consultanță pentru corporații globale. Alături de el, Alex Hill, conferențiar la Universitatea Kingston și membru asociat la Oxford, aduce o perspectivă modernă bazată pe cercetări extinse în managementul serviciilor. Împreună, cei doi autori combină prestigiul academic cu o înțelegere profundă a realităților din industrie, făcând din lucrările lor referințe standard în literatura de specialitate din domeniul afacerilor.

Descriere

The second edition of this innovative core textbook spans the service and manufacturing sectors, equipping readers to grasp and overcome the core challenges faced in planning, designing and implementing operations. The prestigious and well-respected author team takes a ‘tasks and challenges’ approach that marries theory to their extensive practical experience of running operations in high-profile business settings while reflecting their clear vision and personal philosophy of operations management. Packed with engaging learning features that truly bring the subject to life, the text provides a concise and real-world orientated look at the key parts of an operations manager’s job.
This textbook is an ideal course text for undergraduate, postgraduate and MBA students taking a module in operations management or manufacturing/services operations.

Cuprins

PART ONE: INTRODUCTION.-
1 Managing Operations.-
2 Operations Strategy.-
PART TWO: DESIGNING AND DELIVERING SERVICES AND PRODUCTIONS.-
3 Designing Services and Products.-
4 Delivering Services.-
5 Making Products.-
6 Location and Layout.-
PART THREE: MANAGING OPERATIONS.-
7 Managing Capacity.-
8 Scheduling and Executing Operations.-
9 Managing Inventory.-
10 Managing Quality.-
11 Managing the Supply Chain.-
PART FOUR: IMPROVING OPERATIONS.-
12 Improving operations.

Recenzii

This textbook fills a gap in the range of books on operations management. It is not only a book suitable for a single course at business schools, but it can also be used at technical universities and the large amount of small and large cases, as well as the extensive suggestions for further reading, makes it possible to go deeper into this very large field.
Essential Operations Management tells the story of operations-for both products and services-in an appealing way suitable for introductory operations management classes. The text does a great job of building operational concepts from the ground up: starting with basic ideas, moving through some simple tools for design, planning and scheduling, and leaving the reader with ideas to improve operations. Each chapter is cleverly punctuated with case studies on timely themes that will interest students and promote engaging in-class discussions.
Still the one to beat in terms of exposition, elucidation, analysis and explanation of the essentials of operations management. It's now pedagogically even more useful due to better integration with its companion website.

Notă biografică

Terry Hill is Emeritus Fellow at the University of Oxford and an Affiliate Professor at Ohio State University and Milan Polytechnic. He is a leading international figure in the field of operations management and operations strategy. Terry spent many years in operations management and continues to work as a consultant.

Alex Hill is Principal Lecturer at Kingston University and Associate Fellow at the University of Oxford. Prior to moving into university education, he worked extensively in industry and researches and consults in a wide range of service and manufacturing organisations.

Textul de pe ultima copertă

PLACEHOLDER Essential Operations Management, Second Edition provides a concise and real-life orientated look at the core topics in Operations Management, from a prestigious and well-respected author team with extensive practical experience of running operations in real-life business settings. The text reflects the authors’ clear vision and philosophies of Operations Management, taking a ‘tasks and challenges’ approach, that marries theory to the key parts of an operations manager’s job and difficulties that they face when planning, designing and implementing operations
New features for the second edition include;

Greatly expanded coverage of key contemporary topics, such Corporate Social Responsibility and Ethics, Lean manufacturing, and the impact of the internet on Operations Management
Crucial, relevant new topics are covered including Outsourcing vs. Insourcing, reverse logistics and zero hour contracts
An increase in level– with additional critical thinking questions throughout (in addition of at the end of each chapter as currently), summaries of different perspectives on and debates around key topics where relevant, and more detail on technical aspects of OM
A series of video interviews with the authors, in which they elaborate on the key ideas of each chapter and put them in the context of their own experience at well-known organizations.
Inclusion of a testbank on the companion website
A reformulated page design which is more economical, clearer and easier to follow without losing the impact and appeal of the first edition
Several new and updated cases using a variety of international business settings. These new offerings demonstrate important issues using up-to-date and relevant examples that will resonate with students.
Increased focus on strategy with an expanded emphasis and new dedicated sections on improving operations that keep the end consumer firmly in mind and places operations at the centre of organizational considerations
An updated OM in Film feature to help students relate to operations management

Caracteristici

A series of expert video commentaries with the authors, drawing from their wealth of personal industry experience at well-known organizations to explore the key ideas of each chapter
Learning features designed to help you excel on your course, including critical thinking questions, summaries and debates around key topics, and more detail on technical aspects of OM
Written by well-known academics in the filed who both have years of experience in industry, giving the book a very practical and 'real life' feel

new_to_this_edition

New and greatly expanded coverage of the most relevant contemporary topics in OM, including corporate social responsibility and ethics, lean manufacturing, outsourcing vs. insourcing, and zero hour contracts
Over 30 new and updated cases from a wide range of international companies including Apple, Samsung and Uber
Increased focus on strategy with an expanded emphasis and new dedicated sections on improving operations that place OM firmly at the centre of organizational considerations