Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People Autor Joseph Michelli 16 dec 2013 Hardback Preț: 120.61 lei 138.01 lei 21-26 zile | 6-12 zile -13%
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company Autor Joseph Michelli 16 iul 2008 Hardback Preț: 131.95 lei 151.35 lei 21-26 zile | 6-12 zile -13%
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