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Hayes, J: Theory and Practice of Change Management

Hayes, J: Theory and Practice of Change Management


en Limba Engleză Hardback – 14 noi 2021
John Hayes’ bestselling textbook combines a scholarly discussion of change management with a host of practical tools and techniques. It provides future managers with all the skills they need to diagnose the need for change and to ensure its successful implementation. The book’s unique underpinning framework views change as a purposeful and constructed sequence of events, rather than something chaotic and unmanageable. Its hands-on approach includes a number of ‘Change Tools’ that students can apply to various scenarios, an array of case studies and examples based on real-life organisations worldwide and video interviews with experienced change practitioners, who share their insights on key topics.   
The book will be essential reading for final-year business undergraduates, as well as MBA and postgraduate students who are taking modules in change management or organisational change. It is also ideal for change practitioners and consultants.


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Specificații

ISBN-13: 9781352012552
ISBN-10: 1352012553
Dimensiuni: 193 x 260 mm
Greutate: 1.41 kg
Ediția:6th ed. 2022
Editura: BLOOMSBURY 3PL
Locul publicării:London, United Kingdom

Cuprins

PART I: MANAGING CHANGE: A PROCESS PERSPECTIVE.- 1. Process Models of Change.- 2. Leading Change.- PART II: RECOGNISING THE NEED FOR CHANGE.- 3. Patterns of Change.- 4. Sources of Change.- 5. Recognizing a Need or Opportunity for Change.- 6. Using Value Innovation to Proactively Identify Opportunities for Change.- 7. Starting the Change.- PART III: DIAGNOSING WHAT NEEDS TO BE CHANGED.- 8. Diagnosis.- 9. Gathering and Interpreting Information.- PART IV: PLANNING AND PREPARING FOR CHANGE.- 10. Shaping Implementation Strategies.- 11. Developing a Change Plan.- 12. Types of Interventions Based on Who Does What.- 13. Types of Interventions based on Issues to be Resolved.- 14. Selecting Interventions.- PART V: LEADING AND MANAGING THE PEOPLE ISSUES.- 15. Building Change Relationships.- 16. The Role of Leadership.- 17. Power, Politics and Stakeholder Management.- 18. Responsible Change Management.- 19. Managing Context to Promote Ethical Practice.- 20. Communicating Change- 21. Motivating others to Change.- 22. Supporting others through Change.- PART VI: IMPLEMENTING CHANGE AND REVIEWING PROGRESS.- 23. Implementing Change.- 24. Reviewing and Keeping the Change on Track.- PART VII: SUSTAINING CHANGE.- 25. Making the change stick. 26. Spreading the change.- PART VIII: LEARNING.- 27. Change Managers Learning from their Own Experience.- 28. Facilitating Collective Learning.- 29. Pulling it All Together: A Concluding Case Study.

Notă biografică

John Hayes is Emeritus Professor of Change Management at Leeds University Business School, UK and has been a regular contributor to executive programmes at Rotterdam School of Management, Copenhagen Business School, University of Aarhus, USI Università della Svizzera Italiana and Singapore Management University. John also helps to facilitate change in complex organizational settings and has worked for a wide range of private sector companies, including Six Swiss Exchange (Zurich Stock Exchange), KU, iQuest, GNER, National Australia Group, Yorkshire Bank, British Gas, BT, ICI, Lucas, Delphi, BP, Occidental Petroleum, Bawden Drilling, Glaxo, Reckitt and Coleman (pharmaceuticals), DLApiper, Ladbrokes and Nestle. He has also worked for a range of public sector organisations such as the NHS and Benefits Agency, charities such as NACRO, and the American Army, RAF, and MOD.

Textul de pe ultima copertă

Technological advances, a globalized workforce and seismic world events mean that change is a constant feature of organizational life today. The consequences of not managing change effectively can be devastating. How can managers embrace change and communicate its benefits to stakeholders? How can organizations ensure the ongoing success of change? John Hayes’s bestselling textbook equips you with the practical tools and academic knowledge to tackle these questions and more. Its unique underpinning framework, based on a process model of change, will help you to view change as purposeful and ordered, rather than something chaotic and unmanageable.
Offering unrivalled breadth, this sixth edition covers all of the key theories, tools and techniques of organizational change you'll need for success on your course:
  • Coverage of ‘big-bang’ disruptions offers a framework for dealing with unforeseen global events like pandemics, economic instability and climate change
  • Updated research reports present the latest theory in the field
  • New learning objectives, reflective questions and experiential exercises help you to consolidate your learning and revise effectively
  • Increased coverage of SMEs, public sector organizations and family businesses, as well as new international case studies, highlights change in diverse sectors
Visit www.macmillanihe.com/Hayes-6e for an array of resources to support teaching and learning, including narrated audio-visual tutorials, a testbank, interactive quizzes, detailed case study briefings and bonus cases, and interactive change management tools.

Caracteristici

new_to_this_edition
Improved structure to enhance the flow of the change process framework, stressing that managing people issues is an ongoing process
Streamlined coverage of specific change interventions making the book more user-friendly
Coverage of ‘big-bang’ disruptions, offering a framework for dealing with unforeseen global events like pandemics, economic instability and climate change
Improved pedagogy, including: New learning objectives; More reflective questions; More quizzes; More opportunities for flipped learning; New end-of-part review questions
Updated research reports to reflect new theories in the field
New international case studies and examples to reflect the diversity of global business
Wider coverage of SMEs, public sector and family businesses showing change in a range of sectors and situations
New detailed module outlines on the companion website making it easy for lecturers to integrate the book with their courses

Recenzii

It would be hard to improve on the last edition of Hayes' book, but this version does. Wonderfully clear, it is a useful book for course leaders in the human side of strategy, and a great lifelong learning companion for anyone moving into a change agent's role or looking to change their organisation. The new, reframed chapters on making change stick are a great addition.
Getting people to change, even when it is in their best interest to do so, is the most difficult task faced by any leader. Hayes makes this content readily accessible, in one of the best management texts I have ever read.
This text has three great strengths as an effective learning resource: it is one of the few texts where chapters clearly align with managing the change process; it emphasises the people management issues associated with implementing change; and each chapter provides at least one brief practical case study, drawing from a range of industries and organisations located around the globe.