Games at Work
Autor Mauricio Goldstein, Phil Readen Limba Engleză Hardback – apr 2009
Organizational experts Mauricio Goldstein and Philip Read argue that office games--those manipulative behaviors that distract employees from achieving their mission--are both conscious and unconscious. They can and should be effectively minimized. In Games at Work, the authors offer tools to diagnose the most common games that people play and outline a three-step process to effectively deal with them. Some of the games they explore include:
- GOTCHA: identifying and communicating others' mistakes in an effort to win points from higher-ups
- GOSSIP: engaging in the classic rumor mill to gain political advantage
- SANDBAGGING: purposely low-balling sales forecasts as a negotiating ploy
- GRAY ZONE: deliberately fostering ambiguity or lack of clarity about who should do what to avoid accountability
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Specificații
ISBN-13: 9780470262009
ISBN-10: 0470262001
Pagini: 256
Dimensiuni: 145 x 222 x 17 mm
Greutate: 0.46 kg
Editura: Wiley
Locul publicării:Hoboken, United States
ISBN-10: 0470262001
Pagini: 256
Dimensiuni: 145 x 222 x 17 mm
Greutate: 0.46 kg
Editura: Wiley
Locul publicării:Hoboken, United States
Public țintă
Descriere
How managers can put the breaks on needless games before they spiral out of control This groundbreaking book gives managers the tools to "diagnose" the games that people play in an organization--Gotcha, Gossip, Blame, Pecking Order--and shows how to free people's energy for more productive purposes.