Fourth Generation Management
Autor Brian L. Joiner, Joiner Brianen Limba Engleză Hardback – 27 sep 1994
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Specificații
ISBN-13: 9780070327153
ISBN-10: 0070327157
Pagini: 304
Dimensiuni: 157 x 235 x 21 mm
Greutate: 0.59 kg
Ediția:New.
Editura: McGraw-Hill (Ingram Only)
Locul publicării:United States
ISBN-10: 0070327157
Pagini: 304
Dimensiuni: 157 x 235 x 21 mm
Greutate: 0.59 kg
Ediția:New.
Editura: McGraw-Hill (Ingram Only)
Locul publicării:United States
Cuprins
Fourth Generation Management: The New Business Consciousness.Voice of the Customer: The Arbiter of Quality.Process and System Thinking: The Organization as a Flow Chart.Voice of the Process: Taking Measure of the System.Language of Variation: The Virtues and Vices of Difference.Using Data to Improve: A Strategic Toolkit for Quality.All One Team: A Culture for Quality and Success.The Culture of Quality Improvement: The Constancy of Change.