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Essentials of Quality with Cases and Experiential Exercises

Autor Victor E Sower
en Limba Engleză Paperback – 22 feb 2010
Thoroughly tested and used by students and proven to help students taking the American Society for Quality's Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today's economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.
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Specificații

ISBN-13: 9780470509593
ISBN-10: 0470509597
Pagini: 416
Dimensiuni: 151 x 225 x 21 mm
Greutate: 0.47 kg
Editura: Wiley
Locul publicării:Hoboken, United States

Public țintă

Business Managers, Instructors, and Students

Notă biografică

Victor E. Sower is the author of Essentials of Quality with Cases and Experiential Exercises, published by Wiley.

Descriere

* While most books on quality management are much too complex, Essentials of Quality follows a new approach that is moreaccessible and engaging for business managers. * Presents unique coverage of hot topics and integrates morerelevant examples.