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Emotional Fitness Coaching – How to Develop a Positive and Productive Workplace for Leaders, Managers and Coaches

Autor Warren Redman
en Limba Engleză Paperback – 2 iun 2012

The concept of emotional intelligence, which helps people identify, assess and control their emotions and understand those of the people around them, has been widely used in business for many decades. However, despite its popularity there is a lot of conflicting information on the subject and it can be a difficult theory to apply to the workplace on a practical level.

Emotional Fitness Coaching is the practical approach to applying the principles of emotional intelligence to the workplace to create a healthy, positive and creative environment in every situation. Based on 30 years' experience in the field, it offers a toolkit for people to be better managers, leaders and professionals while also feeling more at ease with the interpersonal skills vital to any business relationships.

Using a storytelling approach, it covers a range of techniques including Power Listening, Learning from Experience, the Power of Group Dialogue, Creating Balance and Emotional Fitness Storytelling. Each tool is described and examples given of how each could be used in various work circumstances. Exercises throughout the text provide the opportunity for the reader to apply the tools directly to their own context.
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Specificații

ISBN-13: 9780749465568
ISBN-10: 0749465565
Pagini: 208
Dimensiuni: 154 x 233 x 16 mm
Greutate: 0.32 kg
Editura: Kogan Page

Cuprins


Introduction 

01 Why Emotional Fitness brings success
The encounter
The entry
First things first
The overview
Impending change
How things go wrong
The challenge
Pressure and stress
EQ and E-Fitness: the difference
The five tools of E-Fitness coaching
The contract
An exercise

02 Power Listening
If you want to be a great communicator, listen up
Normal conversation is not communication
A Power Listening conversation
Preparing to change
The five stages of Power Listening - the need to grow
The five stages of Power Listening - the action steps
Framework for Power Listening
The test

03 Learning is earning
How Learning from Experience brings wealth to everyone
The roots of Learning from Experience
Adult learning: why most training doesn't work
The penalties of not Learning from Experience
The excuses for not learning
Make it easy to learn
Same as usual
The model
Reluctant learner
Results
A Learning from Experience exercise

04 Treasure seeking
Tap the talent in your team at every meeting
Another bloody meeting
The Group Dialogue
The set-up
Practice session
Presentation
Clarification
Summaries
Presenter's summary
Action
Presenter's action
Implications
E-Fitness action learning
Exercise

05 The energy equation
Using the Workscale to transform negative into positive
The energy impact
The Workscale
Exercise

06 Inside story
How our emotions shape our image of reality
Preparation
First story
The meaning
Second story
The team
Exercise

07 The E-Fitness coach
A self-learning guide for leaders and managers
Preparation
A business case
Pitfalls and objections and how to overcome them
What happened
Exercise

08 Actions speak louder
Now you know, what do you do?
A practical primer on setting up and maintaining an E-Fitness programme
Preparation
Starting out
Establishing agreements
First sessions
Evaluation and feedback
Measuring the impact of E-Fitness interventions
Integrating E-Fitness coaching into management practices
Building support for the E-Fitness coach
Are you having fun yet?

09 Spreading the E-Fitness bug
How to make it viral
Don't keep it to yourself: the value of sharing the benefits
Developing a wider vision
Becoming an E-Fitness instructor
Talking about E-Fitness
The ripple effect
Exercise

References
Index

Recenzii

"...[A]n accessible and engaging read that will help any leader, and aspiring leader, get a handle on some of the 'soft skill' competencies critical to their success." -Steve Mitten, Former President of International Coach Federation

"Warren has written a book that not only continues to explore the concept of emotional intelligence, but also highlights an enormous problem experienced across the board today in both professional and personal life – stress." --Times and Transcript, Moncton, New Brunswick

Notă biografică


Warren Redman
is founder and President of the Emotional Fitness Institute in Canada. He has trained and coached high profile professionals and leaders for nearly thirty years. Having developed Emotional Fitness Coaching and written 15 books, he now trains coaches in this approach.

Descriere

"Emotional Fitness Coaching" builds on the well-known concept of emotional intelligence in the workplace to provide effective techniques for managers and coaches such as power listening, learning from experience, talent development, and emotional fitness storytelling.