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Effective People Management (Business Success)

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en Limba Engleză Carte Paperback – 03 Aug 2017

Motivated staff are the lifeblood of every business. With the right talent and an engaged team, your company will be empowered to beat the competition and grow its market share. Effective People Management covers all the crucial aspects of people management and maintaining high performance.

Its insightful guidance covers leadership, motivating people, team building, delegating, interviewing, reward, managing change, handling conflict, dealing with poor performance and organizational culture. Case studies from global leaders and organizations demonstrate best practice and key lessons learnt from people management. From inspirational leadership techniques, energizing management styles and a proactive approach to problem solving, Effective People Management is your ultimate practical resource to getting the best out of yourself and your team.

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Specificații

ISBN-13: 9780749480820
ISBN-10: 0749480823
Pagini: 256
Dimensiuni: 138 x 216 x 28 mm
Greutate: 0.33 kg
Ediția: 2
Editura: Kogan Page Ltd
Seria Business Success


Cuprins

Chapter - 01: Leadership that inspires; Chapter - 02: Management that engages; Chapter - 03: Motivation to energize; Chapter - 04: Creating a learning environment; Chapter - 05: Efficient and influential personal effectiveness; Chapter - 06: Staff recruitment: selecting and picking winners; Chapter - 07: Motivational performance management; Chapter - 08: Recognizing and rewarding performance to celebrate achievement; Chapter - 09: Handling problem staff and conflict; Chapter - 10: Problem solving to get results; Chapter - 11: Managing sustainable change; Chapter - 12: Career management to progress

Notă biografică


Pat Wellington is a management consultant with expertise in leadership, change management, talent management, and customer service. She has been the keynote speaker at international conferences in Dubai, Singapore, Malaysia, and Indonesia. She is currently running customer service programs for the Institute of Management.