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Effective People Management (Business Success (Kogan Page))

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en Limba Engleză Paperback – 15 Apr 2011
It has never been more important to get the right staff for an organization and keep them motivated. With the right talent a company can beat the competition and grow their market share. Effective People Management gives the reader a robust understanding of all the key activities involved in managing staff and maintaining high performance, including chapters on leadership, motivating people, team building, delegating, selection interviewing, reward, managing change and handling people problems. By looking at the various ways that people obtain and use their power, Effective People Management explores how to create a leadership presence in a positive way, and gives the reader the opportunity to develop their own career development and strategy.
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Specificații

ISBN-13: 9780749462857
ISBN-10: 074946285X
Pagini: 236
Ilustrații: 1
Dimensiuni: 138 x 215 x 14 mm
Greutate: 0.31 kg
Editura: Kogan Page
Seria Business Success (Kogan Page)


Cuprins

Chapter - 01: Leadership that inspires; Chapter - 02: Management that engages; Chapter - 03: Motivation to energize; Chapter - 04: Creating a learning environment; Chapter - 05: Efficient and influential personal effectiveness; Chapter - 06: Staff recruitment: selecting and picking winners; Chapter - 07: Motivational performance management; Chapter - 08: Recognizing and rewarding performance to celebrate achievement; Chapter - 09: Handling problem staff and conflict; Chapter - 10: Problem solving to get results; Chapter - 11: Managing sustainable change; Chapter - 12: Career management to progress

Notă biografică


Pat Wellington is a management consultant with expertise in leadership, change management, talent management, and customer service. She has been the keynote speaker at international conferences in Dubai, Singapore, Malaysia, and Indonesia. She is currently running customer service programs for the Institute of Management.