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Customer Insight Strategies – How to Understand Your Audience and Create Remarkable Marketing

Autor Christine Bailey
en Limba Engleză Hardback – 2 noi 2020
Harness the extraordinary power of customer insights with this collection of adaptable, scalable strategies, which will allow any marketer to outshine the competition with effective, memorable marketing.
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Specificații

ISBN-13: 9781789662528
ISBN-10: 1789662524
Pagini: 248
Dimensiuni: 162 x 240 x 22 mm
Greutate: 0.66 kg
Editura: Kogan Page

Cuprins

Chapter - 01: An introduction to customer insights; Chapter - 02: Why customer insights matter and how you generate them; Chapter - 03: Creating a mission statement with purpose and a value proposition that matters to customers; Chapter - 04: Using insights to support a brand strategy; Chapter - 05: Using insights to create and apply customer segments and personas; Chapter - 06: Using insights for thought leadership and content marketing; Chapter - 07: Using insights for customer acquisition; Chapter - 08: Using insights to develop and retain customers; Chapter - 09: More insightful social media; Chapter - 10: Technology to help; Chapter - 11: Implications for practitioners