Communicating in Risk, Crisis, and High Stress Situations – Evidence–Based Strategies and Practice
Autor VT Covelloen Limba Engleză Hardback – 24 ian 2022
Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice is about communicating with people in the most challenging circumstances: high stress situations characterized by high risks and high stakes. The ability to communicate effectively in a high stress situation is an essential communication competency for managers, engineers, scientists, and professionals in every field who can be thrust into demanding situations complicated by stress. Whether you are confronting an external crisis, an internal emergency, or leading organizational change, this book was written for you.
Communicating in Risk, Crisis, and High Stress Situations brings together in one resource proven scientific research with practical, hands-on guidance from a world leader in the field. The book covers such critical topics as trust, stakeholder engagement, misinformation, messaging, and audience perceptions in the context of stress. This book is uniquely readable, thorough, and useful, thanks to features that include:
- Evidence-based theories and concepts that underlie and guide practice
- Tools and guidelines for practical and effective planning and application
- Experience-based advice for facing challenges posed by mainstream and social media
- Provocative case studies that bring home the key principles and strategies
- Illuminating case diaries that use the author's breadth and depth of experience to create extraordinary learning opportunities
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Specificații
ISBN-13: 9781119027430
ISBN-10: 1119027438
Pagini: 448
Dimensiuni: 182 x 256 x 31 mm
Greutate: 0.98 kg
Editura: Wiley
Locul publicării:Hoboken, United States
ISBN-10: 1119027438
Pagini: 448
Dimensiuni: 182 x 256 x 31 mm
Greutate: 0.98 kg
Editura: Wiley
Locul publicării:Hoboken, United States
Public țintă
Primary Audience: engineers, health professionals, and scientistsSecondary Audience: lawyers, doctors, administrators, human resource specialists, insurers, politicians, and leaders in the private sector