"As a coach you need to know how to get the best from people, how to ask insightful questions, and how much support versus challenge you should provide. Most importantly, you need to understand how to enable clients to realize their potential and perform to the best of their abilities.50 Top Tools for Coaching, now in its second edition, is a complete toolkit for every coach offering a broad range of powerful tools and techniques that can be easily applied to a variety of situations. Learn how to assess the needs of your clients, select the right tools to use and deliver coaching with confidence. It covers all key areas you need including: Setting up and managing the coaching relationship; understanding and resolving problems and conflict; increasing confidence and enhancing performance; communication and influence and developing a leadership style. "