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Workplace Basics, Training Manual

Autor Anthony P Carnevale, Leila J Gainer, Ann S Meltzer
en Limba Engleză Paperback – 16 ian 1991
Provides step-by-step guidelines for developing and implementing a successful training program, offering practical resources such as worksheets, checklists, questionnaires and models.
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Specificații

ISBN-13: 9781555422042
ISBN-10: 1555422047
Pagini: 304
Dimensiuni: 210 x 280 x 16 mm
Greutate: 0.75 kg
Editura: Wiley
Locul publicării:Hoboken, United States

Cuprins

PrefaceThe Authors
Workplace Basics Advisory Panel and Skills Network
Part One: Setting Standards for Competency at Work
1. The Economic Impact of Basic Skills
2. The Skills Employers Want
Part Two: The Foundation: Learning How to Learn
3. Learning to Learn: Strategies for Acquiring Skills
Part Three: Basic Competency Skills: Reading, Writing andComputation
4. Reading for the New Workplace
5. Writing with Impact
6. Computation in a Technological Workplace
Part Four: Communication Skills: Speaking and ListeningEffectively
7. Oral Communication Skills
8. Principles of Good Listening
Part Five: Adaptability Skills: Solving Problems and ThinkingCreatively
9. Resourcefulness
10. Creative Thinking: New Ideas for Old Problems
Part Six: Developmental Skills: Managing Personal and ProfessionalGrowth
11. Self-Esteem: Confidence Leads to Competence
12. Motivation and Goal Setting: Developing a Personal GamePlan
13. Career Development: Planning for Today and Tomorrow
Part Seven: Group Effectiveness Skills: Working With Others
14. Interpersonal Skills
15. Teamwork
16. Negotiation
Part Eight: Influencing Skills: Making A Difference
17. Understanding Organizational Culture
18. Sharing Leadership
Part Nine: A Blueprint for Success
19. Guidelines for Establishing an Effective Workplace BasicsProgram

Notă biografică

Anthony P. Carnevale. Dr. Carnevale currently serves as research Professor and Director of the Georgetown University Center on Education and the Workforce, a position he has held since the Center was created in 2008. Between 1996 and 2006, he served as Vice President for Public Leadership at the Educational Testing Service, or ETS.