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Workplace Basics, Training Manual

Autor Anthony P Carnevale
en Limba Engleză Paperback – 2 mai 1990
Provides step-by-step guidelines for developing and implementing a successful training program, offering practical resources such as worksheets, checklists, questionnaires and models.
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Specificații

ISBN-13: 9781555422042
ISBN-10: 1555422047
Pagini: 304
Dimensiuni: 210 x 280 x 16 mm
Greutate: 0.75 kg
Editura: Wiley
Locul publicării:Hoboken, United States

Cuprins

PrefaceThe Authors
Workplace Basics Advisory Panel and Skills Network
Part One: Setting Standards for Competency at Work
1. The Economic Impact of Basic Skills
2. The Skills Employers Want
Part Two: The Foundation: Learning How to Learn
3. Learning to Learn: Strategies for Acquiring Skills
Part Three: Basic Competency Skills: Reading, Writing andComputation
4. Reading for the New Workplace
5. Writing with Impact
6. Computation in a Technological Workplace
Part Four: Communication Skills: Speaking and ListeningEffectively
7. Oral Communication Skills
8. Principles of Good Listening
Part Five: Adaptability Skills: Solving Problems and ThinkingCreatively
9. Resourcefulness
10. Creative Thinking: New Ideas for Old Problems
Part Six: Developmental Skills: Managing Personal and ProfessionalGrowth
11. Self-Esteem: Confidence Leads to Competence
12. Motivation and Goal Setting: Developing a Personal GamePlan
13. Career Development: Planning for Today and Tomorrow
Part Seven: Group Effectiveness Skills: Working With Others
14. Interpersonal Skills
15. Teamwork
16. Negotiation
Part Eight: Influencing Skills: Making A Difference
17. Understanding Organizational Culture
18. Sharing Leadership
Part Nine: A Blueprint for Success
19. Guidelines for Establishing an Effective Workplace BasicsProgram