Winning at Collaboration Commerce de Heidi Collins

Winning at Collaboration Commerce

Heidi Collins

Jose Claudio Terra

Cindy Gordon

"Real time Collaboration Enterprise" is the new business model for market domination. Billions of dollars will be spent in this field, and by 2007 the majority of Global 1000 enterprises will be deploying real-time collaboration business processes to be a core of their business portfolios. Based on their extensive experience with cutting-edge technology, the authors discuss how to successfully implement collaboration commerce solutions, reporting lessons learned from leading companies such as P&G, Astra Zeneca, SAP, and Microsoft.

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Cuprins

Part 1 The Fundamentals; Chapter 1 C-Commerce Shift; Chapter 2 C-Commerce Drivers and Benefits; Chapter 3 C-Commerce Framework; Part 2 Making It Happen; Chapter 4 The Governance Dimension; Chapter 5 The Strategy Dimension; Chapter 6 The Process Dimension; Chapter 7 The Information Technology Infrastructure Dimension; Chapter 8 The People Dimension; Chapter 9 The Culture and Change Dimension; Chapter 10 The Measurement Dimension; Part 3 The Implementation Path; Chapter 11 C-Commerce; Chapter 12 C-Commerce Quick Review;

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