"Ever wonder what makes us buy from a certain salesperson or prefer one TV news announcer over another? In each case, a human voice is subtly captivating our ear and commanding our attention. Now celebrity voice coach Renee Grant-Williams reveals the trade secrets behind those persuasive voices and shows readers how to apply positive vocal techniques to business and personal situations. Much more than a guide to proper breathing or voice projection, this is a life-altering ""owner's manual"" to unleashing and directing the powers of communication within one's speaking voice. By exploring the rich connections between singing and speaking, Grant-Williams helps readers: * Evaluate their ""VoicePower"" quotients * Literally breathe new life into their voices * Tap the amazing power of consonants--and silence * Deliver sales pitches virtually guaranteed to sell * Turn a voice mail message (incoming or outgoing) into a personal calling card * Become more confident, persuasive presenters and public speakers."