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Visual Consulting de David Sibbet

Visual Consulting

Autor David Sibbet, Gisela Wendling
en Limba Engleză Paperback – 25 sep 2018

Ceea ce diferențiază Visual Consulting de restul literaturii de management este trecerea de la vizualizarea ca simplu instrument de prezentare la vizualizarea ca metodă de diagnostic și intervenție sistemică. Observăm că, în timp ce lucrări precum Consultation for Organizational Change Revisited (Hc) de Robert C. Barnett se concentrează pe dinamica teoretică a schimbării, volumul semnat de David Sibbet și Gisela Wendling oferă o abordare mult mai aplicabilă, transformând abstractul în diagrame de lucru concrete. Remarcăm o metodologie riguroasă care extinde conceptul de 'Flawless Consulting' al lui Peter Block, adaptându-l la complexitatea actuală a organizațiilor globale. Structura volumului este una progresivă, ghidând cititorul prin ciclul complet al unui proiect. Partea I, 'Imagining Visual Consulting', stabilește cadrul colaborativ și tipologia consultantului, în timp ce Partea a II-a, 'Visualizing Change', se concentrează pe execuția practică: găsirea clienților, contractarea vizuală și designul intervențiilor. Găsim în această carte un accent rar pus pe 'utilizarea sinelui' (use of self) și pe gestionarea fluxurilor de atenție și energie în cadrul proceselor de grup. Autorii demonstrează cum design thinking-ul poate fi utilizat pentru a genera rezultate pe care toți stakeholderii să le simtă ca fiind proprii, asigurând astfel sustenabilitatea schimbării pe termen lung. Este un manual care nu doar descrie procese, ci oferă un limbaj vizual pentru a naviga prin incertitudine și rezistență la schimbare.

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Specificații

ISBN-13: 9781119375340
ISBN-10: 1119375347
Pagini: 288
Dimensiuni: 179 x 254 x 15 mm
Greutate: 0.59 kg
Ediția:1
Editura: Wiley
Locul publicării:Hoboken, United States

De ce să citești această carte

Recomandăm această carte consultanților și liderilor care gestionează procese de transformare și au nevoie de instrumente pentru a simplifica complexitatea. Veți învăța cum să utilizați vizualizarea pentru a obține angajamentul stakeholderilor și cum să structurați intervenții care produc rezultate durabile. Este un ghid esențial pentru a trece de la facilitarea de bază la consultanța vizuală strategică, oferind un avantaj competitiv în designul proceselor de colaborare.

Despre autor

David Sibbet este considerat un pionier al domeniului facilitării vizuale, fiind fondatorul The Grove Consultants International. Expertiza sa în utilizarea limbajului grafic pentru conducerea grupurilor a revoluționat modul în care organizațiile abordează planificarea strategică. Alături de el, Gisela Wendling, doctor în dezvoltare organizațională, aduce o perspectivă profundă asupra proceselor de transformare și a psihologiei schimbării. Împreună, cei doi autori combină decenii de practică în teren cu o rigoare academică ce transpare din fiecare capitol al seriei Visual Facilitation publicată la Wiley.

Cuprins

Part I. Imagining Visual Consulting Jumping Into the Flow 1. The Potential of Visual Consulting 3 Integrating Methods to get Results Bringing Together the Fields of Visual Facilitation, Dialogue & Change/ Best Practices from the California Roundtable on Water & Food Supply/ Getting Started at UC Merced/ Ways to Begin Developing Skills. 2. What Kind of Consultant Are You? 15 A Collaborative Engagement Framework Types of Change/ Are You an Expert, Pair-of-Hands, or Process Consultant?/ What is Elevation & Subordination?/ Visual Consulting at UC Merced/ Testing Respectful Engagement at the Organization Development Conference/ Traps & m Shadow Sides 3. Capabilities You'll Need 33 Focus on the Fundamentals The Four Flows of Process--Attention, Energy, Information & Operations/ Use of Self/ Visualization Capabilities Needing Attention/ Practices for Dialogue, Visualization, Change & Use of Self Part II. Visualizing Change Helping Clients Look Ahead 4. Finding & Contracting Clients 53 Succeeding at Initial Meetings Starting a Project at UC Merced/ Using Visuals to Demonstrate Competency/ Mapping the Challenge/ Creating Value Propositions/ Finding Clients/ Initial Client Meetings/ Questions to Ask/ Contracting & Proposals/ Visual Consulting Practices/ Drafting Roadmaps 5. Basic Patterns of Change 73 Navigating Between Old & New Research on Change/ Identifying your Changes/Traditional Rites of Passages/ Liminal Pathways Framework/ Phases of Change-Separation, Liminality, Integration/ Roles-Persons in Transition, Change Agent, Communitas, Community/ Becoming Masters of Change. 6. Seven Challenges of Change 91 Seeing Repeating Patterns Integrating Liminal Pathways and The Grove Model of Change/ The Seven Challenges of Change/ Looking at Visual Models/ Mapping to the Four Flows/ Visualizing Nesting/ The Full Framework. Part III. Visual Consulting Practices Responding to Change Challenges (CC) 7.Activating Awareness 103 Recognizing the Need to Change Assessing Where You Are in Change/ What is Change Management?/ Working Consciously with Metaphors/ Mapping Your Change Challenge/ Inner Process Dynamics of Surprise, Numbness, Hope & Preparedness / Outer Structures--1. Scan for System Needs/ 2. Map Drivers of Change/ 3. Identify Stakeholders/ 4. Interview for Discovery/ 5. Understand & Cultivate Readiness 8. Engaging Leaders of Change 121 The Role of Process Design Teams Facing Uncertainty, Fear & Feelings/ UC Merced Case/ Outer Structures--1. Recruiting a Process Design Team/ 2. Contract with Leaders/ 3.Create a Safe Environment for Exploration/Initiate a Collaboration Backbone, Roadmaps/ 5. Set Patterns & Pace 9. Creating & Sharing Opportunities 141 Designing Approaches, Strategy & Visions Attending to Assumptions, Resistance, Empathizing, Imagining Possibilities/ Dialogic OD Examples/ Design Thinking/ Outer Structures--1. Refine a Case for Change/ 2. Clarify Approach & Theory of Change--Levels of Intervention Systemic Analysis/ 3. Create a Strong Container/ 4. Visualizing Possibilities, Visions, & Scenarios. 10.Stepping Into a New Shared Vision 169 Committing to Real Change Reconnecting with Purpose, Holding Complexity, Crossing the Threshold & Letting Go-Letting Come/ Non-objective Aspects of Visioning/ Outer Structures --1. Generate New Images & UC Merced Visioning/ 2. Make Tough Decisions & The DLR Group/ 3.Invite Explicit Commitment/ 4. Identify Initiatives, & The Cal Poly Case/ 5. Determine Resources. 11.Empowering Visible Action 195 Involving New Leaders Time for a Baton Pass?/ Supporting Emergence/ Learning From New Experience/ Taking Enough Time/ Outer Structures--1. Communicate & Visualize Early Wins & College of Business Administration Case/ 2. Sustain a Clear Rhythm & the RE-AMP Case/ Support New Leaders & Work Groups/ 4. Build Capacity & Large Scale Visioning/ 5. Facilitate Learning Processes. 12.Integrating Systemic Change 211 Take On New Processes & Behavior The Icberg Model of Systems/ Persisting Courageously/ Clearing Old Habits/ Nurturing New Patterns/ Outer Structures--1. Amplify Success/ 2. Clear Blocks/ 3. Redesign Processes & Otis Spunkmeyer ERP/ 4. Incent New Behavior & Evolve New Rituals. 13.Sustaining Long-Term 225 Evolving a New Culture A Culture Model of Change/ Rituals Mark Movement/ Savoring the Gifts of Change/ Living with Impermanence/ Discerning Types of Change/ Outer Structures--1. Evolve the Culture & The Challenge of New Methods/ /Celebrate Completions/ Invest in Renewal/ Maintain & Refine Part IV. Expanding Your Resources Continuing the Journey 14. Towards Mastery 243 Purpose, Practice & Passion Work with Purpose & Intent/ Visual Practice is Growing/ Visual Consulting as a Path to Integrated Practice/ Combining Fields as a Path to Mastery/ Places to Start/Start with Little Things/ Recognizing Crucibles/ Evolving New Cultures in Europe/ The Global Learning & Exchange Network (GLEN) Appendix 253 Arthur M. Young's Theory of Process 254 Bibliography 255 Index 263

Notă biografică

DAVID SIBBET is a world leader in visual facilitation and process leadership. He is the founder and CEO of The Grove Consultants International and is known globally for creating leading-edge process consulting tools for visualization, team performance, strategic visioning, and organizational transformation. GISELA WENDLING, PhD., is vice president of Global Learning at The Grove and codirector of the Global Learning & Exchange Network (GLEN). Her extensive experience in OD, dialogic practice, and learning from indigenous peoples about change is supporting new understanding about the potential of visual consulting.

Descriere

Visualization—in your own imagination, on the wall, and with media—supports any consultant who is learning to design and facilitate transformational change, leadership development, stakeholder involvement processes, and making sense of complex challenges. This book, from leaders in the field, shows you how. Building on Peter Block’s Flawless Consulting, it explains how to visually contract and scope work, gather data, provide feedback, plan interventions, implement, and support on-going sustainability in organizational and community settings. Unlike Block’s work, Visual Consulting addresses the challenging problems of guiding organizational and social change processes that involve multiple levels and types of stakeholders, with interests in both local and global environments. It demonstrates how visualization and design thinking can be used to get more creative and productive results that are “owned” by everyone. The practices described apply to organizational as well as diverse, cross-boundary consulting projects. In this book, you will. . . Learn powerful visual tools for all key stages of the consulting process, including marketing your services Understand the predictable challenges of change and how to successfully guide organizations and communities through them Learn how to collaborate with clients to get sustainable results Find tools for using visualization comprehensively, for both inner and outer work Successfully guide change in both organizations and communities The fourth installment in the Visual Facilitation series, this book teaches you how to activate the full range of visual tools, methods, and models to support stepping into successful, contemporary consulting relationships.