Cărți de Valarie A. Zeithaml

Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy

Autor Roland T Rust et al.

4 dec 2000

Preț: 334^.23 lei

2 zile

Delivering Quality Service

Autor Valarie A. Zeithaml

25 mar 2009

Preț: 99^.94 lei

3-5 săpt.

Profiting From Services and Solutions

Autor Valarie A. Zeithaml et al.

15 aug 2014

Preț: 109^.21 lei

3-5 săpt.