The Organization Design Practitioner

GREG KESLER is a leading consultant, author, and educator in the field of global organization design. Greg has worked with the leaders of scores of successful multinational companies over decades, co-creating a methodology and practice that became the standard for rigorous organization design. He has co-written four previous books on the topic.
AMY KATES is an independent organization design advisor to CEOs and senior executives at companies and nonprofits at all stages of growth. She has a passion for teaching and coaching the next generation of designers and is globally recognized for developing Jay Galbraith's foundational work into the standard tool kit used by the profession today.

Foreword v
PART I Lessons Learned 1
Chapter 1 Organization Design: The More Things Change 3
Chapter 2 The Operating Model 13
Chapter 3 The Organization Design Process 35
Chapter 4 The Organization Designer 53
Chapter 5 Milestone One: Discovery and Ambition 65
Chapter 6 Milestone Two: Architecture 91
Chapter 7 Milestone Three: Integration 125
Chapter 8 Milestone Four: Leadership 151
Chapter 9 Milestone Five: Transition and Detailed Design 179
PART II The Playbook: Practices and Tools 197
The Playbook Overview 199
A: Discovery and Ambition Practices and Tools 203
B: Architecture Practices and Tools 219
C: Integration Practices and Tools 245
D: Leadership Practices and Tools 275
E: Transition and Detailed Design Practices and Tools 293
F: Development Road Map for the Organization Design Practitioner 301
Selected Organization Design Bibliography 309
References 315
About the Authors 319
Index 321