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The Hotel Standards Compendium

Autor Matt Shiells-Jones
en Limba Engleză Hardback – 19 feb 2014
The first book in the world to compile definitive basic standards for hotels. Designed as an easy-reference guide with handy tips and instructions to help every hotelier improve and maintain high standards. This title draws on guest experience, industry knowledge and standards laid down by tourist boards and hotels across the world making it probably one of the most definitive and researched titles on hospitality standards. Covering everything from toilets to teapots, driveways to dining rooms, this book is a must have companion for any hotelier.
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Specificații

ISBN-13: 9781291744989
ISBN-10: 1291744983
Pagini: 462
Dimensiuni: 152 x 229 x 30 mm
Greutate: 0.87 kg
Editura: Lulu