The Emotional Intelligence Workbook (Teach Yourself: Relationships & Self-Help)De (autor) Jill Dann, Derek Dann, Dann
en Limba Engleză Paperback – 28 Sep 2012
Jill Dann FBCS CITP, and Derek Dann FCMI, are successful executive coaches who have helped hundreds of people unlock their emotional intelligence. Their books on emotional intelligence have been translated into five languages, and they have run in-company courses for clients including Marks & Spencer, John Lewis, First Direct and the AA.
1. Introduction 2. Self-directed learning 3. Self-motivation 4. Brain science from the last ten years 5. Developing your self-awareness 6. Developing your self-control 7. Developing your awareness of others 8. Developing your management of others 9. Becoming more resilient 10. Developing your influencing skills 11. Conflict resolution 12. Achievement orientation 13. Organizational awareness 14. Teamwork