Tele-Stress: Relief for Call Center Stress Autor Stephen Coscia 11 ian 1998 Paperback Preț: 166.93 lei 208.67 lei 6-8 săpt. -20%
Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone Autor Stephen Coscia 11 ian 1999 Paperback Preț: 189.50 lei 236.87 lei 6-8 săpt. -20%