Tele-Stress: Relief for Call Center Stress Autor Stephen Coscia 11 ian 1998 Paperback Preț: 191.35 lei 239.19 lei 6-8 săpt. -20%
Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone Autor Stephen Coscia 11 ian 1999 Paperback Preț: 209.20 lei 261.50 lei 6-8 săpt. -20%