Cantitate/Preț
Produs

Service Level Manager

Autor John Sansbury
en Limba Engleză Paperback – 31 iul 2017
The role of service level manager is critical in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use these as the basis of continual service improvement.
Citește tot Restrânge

Preț: 14157 lei

Preț vechi: 17696 lei
-20%

Puncte Express: 212

Preț estimativ în valută:
2505 2953$ 2175£

Carte indisponibilă temporar


Specificații

ISBN-13: 9781780172941
ISBN-10: 178017294X
Pagini: 154
Dimensiuni: 129 x 198 x 9 mm
Greutate: 0.17 kg
Editura: BCS, the Chartered Institute for It