The purpose of Project Thesis is to choose a problem that one would like to solve thoroughly by research, designing a specific plan of action and writing an extended report. Project Thesis is about the implementation and evaluation of the controlled substance process within Heartland Healthcare Service's (HHS), which is a pharmacy that supplies medications to long term care facilities. There are two key elements involved in this problematical error: dispensing methods and communication errors.Project Thesis was published to assist other graduate students seeking resources and reference material in regards to thesis project completion.