Featuring concise, easy-to-read coverage, Procedures in Phlebotomy, 5^th Edition, provides clear guidelines for performing both basic and special phlebotomy techniques. It describes proper procedures for venipuncture, special collection procedures, and pediatric and geriatric considerations, and addresses essential topics such as infection control, OSHA guidelines, and anatomy and physiology. It also discusses professional issues such as interpersonal communication, department management, total quality, and medical-legal topics. This edition includes enhanced infection control and prevention protocols, updated healthcare law coverage, expanded review questions, and an updated practice test to prepare you for classroom and certification success.