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Problematic Relationships in the Workplace de Janie M. Harden Fritz

Problematic Relationships in the Workplace

Editat de Janie M. Harden Fritz, Becky L. Omdahl
en Limba Engleză Paperback – 25 ian 2006
This seminal work on relationships in the workplace explores how problematic workplace relationships are conceptualized, the ways in which they impact people, and explores the recommended approaches to increasing health and wellness in organizations. Scholars from rhetorical, social scientific, constructivist, and critical perspectives offer a rich array of analyses and original studies of value to other scholars, advanced students, and practitioners.
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  Peter Lang Gmbh, Internationaler Verlag Der W – 25 ian 2006 28254 lei  38-44 zile
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Specificații

ISBN-13: 9780820474007
ISBN-10: 0820474002
Pagini: 322
Ilustrații: Illustrations
Dimensiuni: 150 x 221 x 18 mm
Greutate: 0.48 kg
Ediția:Nouă
Editura: Peter Lang Gmbh, Internationaler Verlag Der W

Notă biografică

The Editors: Janie M. Harden Fritz is Associate Professor of Communication & Rhetorical Studies at Duquesne University. Dr. Harden Fritz conducts research on communication processes that connect, sever, and restore the ties that bind individuals to the institutions of which they are a part. Her work has been published in Management Communication Quarterly, Journal of Business Ethics, Journal of Public Management and Social Policy, and elsewhere. Becky L. Omdahl is Professor in the Department of Communication, Writing, and the Arts at Metropolitan State University. Her research interests include the reception, management, and communication of emotion in interpersonal and organizational contexts, empathy, stress, and burnout. Her articles appear in such journals as Communication Monographs and Journal of Advanced Nursing, and she authored Cognitive Appraisal, Emotion, and Empathy (1995).

Cuprins

Contents: Becky L. Omdahl/Janie M. Harden Fritz: Preface - Janie M. Harden Fritz: A Review of Concepts Relevant to Problematic Relationships in the Workplace - Becky L. Omdahl: The Role of Emotion in Problematic Relationships in the Workplace - Loraleigh Keashly: Hostile Work Relationships - Terry A. Kinney: Workplace Bullying as Interpersonal Violence? A Reconceptualization in Progress - Beverly Davenport Sypher/Matthew J. Gill: The Relative Predictability of Incivility on Interpersonal and Organizational Trust - Patricia M. Sias: Exclusive or Exclusory: Workplace Relationships, Ostracism, and Isolation - Martha J. Fay: Out of Sight, Out of...the Loop? Relationship Challenges for Teleworkers and Their Co-Located Peers, Managers, and Organizations - Ronald C. Arnett: The Bureaucrat as Problematic Other: Arendt's Warning - Lisa M. Millhous: Contemplating an Upward Spiral: When Cultural Diversity Emerges in Problematic Workplace Relationships - Brittany L. Collins/Rebecca Gill/Jennifer J. Mease: Explaining Tensions in Workplace Relationships: Toward a Communicative and Situated Understanding of Tokenism - Abrar Hammoud/Patrice M. Buzzanell: 'The Most Vulnerable.[and] Most Resilient People': Communicatively Constituting Palestinian Refugees' Resilience - Jon A. Hess/Katelyn A. Sneed: Communication Strategies to Restore Working Relations: Comparing Relationships That Improved with Ones That Remained Problematic - Janie M. Harden Fritz: Protecting and Promoting Workplace Relationships: Professional Civility - Vincent R. Waldron/Dayna N. Kloeber: Communicating Forgiveness in Work Relationships - Becky L. Omdahl: Resilience, Civility, Positive Communication, and Forgiveness in the Academy.